Returns and Refunds

Returns

We will issue a full refund for the price you paid for any item which is returned within 30 days of you receiving it, assuming it is unused and in its original packaging. We can only accept the return of opened items if they are faulty. Please note that we reserve the right to send back items to you that have been returned to us after 30 days unless they are faulty. We are unable to exchange items that are not damaged, defective or incorrect. This returns policy does not affect your statutory rights. Shipping and handling charges for returns are borne by the buyer. To ensure the safe return of the merchandise and for your protection, we recommend that you use a recorded-delivery service or obtain a certificate of posting.

Refunds

We offer a full refund including the postage & packing charge on faulty items.

Your Statutory Rights

Cooling-off Period for purchases

Customers in the European Union have the right to withdraw from the purchase of an item within 7 working days of the day after the date the item is delivered. The item should be returned in its original condition, unopened and with any seals and shrink wrap intact. For more information on your right to withdraw from your purchase within the seven working day cooling-off period, please visit the Department of Trade and Industry's website.

Our website

The content on this website is provided by Write at Home and we endeavour to keep the information up to date and correct. The prices listed on these pages are valid at the time of your website visit but subject to change in the future without notice.

Through this website you are able to link to other web sites which are not under the control of Write at Home.  We have no control over the nature, content and availability of those sites.  The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

 Disclaimer

The information contained in this website is for general information purposes only.  The information is provided by Write at Home and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.  Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly.  However, Write at Home takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.